Shipping policy
Shipping Policy – Violief
This Shipping Policy describes how orders placed on our Platform are processed and delivered by Violief.
- Order Processing Time
Orders are processed within 1–2 business days after payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day - Shipping Locations
We currently ship across India
Delivery availability depends on courier partner serviceability - Estimated Delivery Timeline
Delivery typically takes 3–7 business days after dispatch
Remote locations may require additional delivery time
Delays due to weather, courier issues, or unforeseen events are beyond our control - Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout
Charges may vary based on:
Order value
Delivery location
Package weight and size
Shipping fees once paid are non-refundable. - Order Tracking
Tracking details will be shared via SMS or email after dispatch
Customers can track shipments using the provided courier tracking link - Delivery Attempts
Courier partners usually make 2–3 delivery attempts
Failed delivery due to incorrect address, unavailability, or refusal may result in return to origin
Re-shipping in such cases may attract additional charges. - Incorrect Address
Customers are responsible for providing accurate shipping details
Violief is not liable for delivery failure due to incorrect or incomplete address information - Force Majeure
We are not responsible for shipping delays or failures caused by circumstances beyond our control including natural disasters, strikes, lockdowns, or government regulations.
Contact Information
For shipping-related queries, contact us:
Violief
📍 C/2 - 105 BLOCK C2 WEST ENCLAVE PITAMPURA, DELHI NEAR POLICE LINE, 110034 Delhi Delhi, India
📧 violiefstore@gmail.com
📞 +91 8851108245